Loss Adjuster

Purpose of the role

We are seeking a Loss Adjuster to join our newly established in-house loss adjusting team. You will be responsible for undertaking claim assessments and project managing claims from instruction to settlement. You will be field based for much of your time, working in various locations which could entail dealing with customers on a 1:1 basis. You will play a pivotal role within our business, ensuring the success of our new loss adjusting service. You will have a passion for exceptional customer service, great analytical and relationship building skills and be a strong communicator.

Skills & experience required

Ideally you will hold relevant qualifications with the Chartered Institute of Loss Adjusters (‘CILA’) or be working towards a CILA qualification. Alternatively, you will have experience in handling commercial/home claims, with relevant Chartered Insurance Institute ('CII') qualifications.  You will be self-motivated, organised, able to work under your own initiative and committed to providing excellent customer service.

Further information

We are committed to hiring a diverse and inclusive team, striving to provide excellent customer service to all our customers.  We work together as one team, creating an open culture and paying attention to the health and wellbeing of all our people. We welcome applicants from all backgrounds.

We offer a highly competitive salary along with a wide and attractive benefits package. Flexible working from home is encouraged, and we offer excellent career opportunities.

We want to ensure that you are supported throughout the application process to enable you to be at your best. If you require adjustments during your application process, please flag this when you apply.

Discover the journey to becoming a Loss Adjuster

Just a year ago, Debbie transitioned from her role as a Senior Claims Handler to a Loss Adjuster in Jersey. Now thriving in her new position, she’s excited to share her experience and insights. Watch her inspiring story below and learn how you could take the next step in your career.