Insurance Corporation

Contact Us

How to make a claim:

In the event that you need to make a claim under this Policy please contact your Broker. Our Claims Team can be contacted here.

Customer Service:

At Insurance Corporation we have a commitment to customer service. We have built a reputation as a company that puts our customers first and foremost.

You can help us to maintain our reputation by letting us know if that doesn’t happen and you consider that our service has not been acceptable.

Our commitment to you:

If you are not satisfied with our service for any reason, you should initially write or ask to speak with the Underwriting Manager, Sarah Beatty on 01481 707523 at the address shown below.

If matters are still not resolved to your satisfaction you can write to the Managing Director, Mandy Hunt, at the same address.

Guernsey Office
Insurance Corporation of the Channel Islands Ltd
PO Box 160
Dixcart House
Sir William Place
St Peter Port
GY1 4EY

Tel: 01481 713322

Jersey Office
Insurance Corporation of the Channel Islands Ltd
PO Box 742
26/30 Queen Street
St Helier
JE4 8ZN

Tel: 01534 700200

Or email us here

If you are not satisfied with our final response to your complaint, you can refer your complaint to the Channel Islands Financial Ombudsman (CIFO).

You must contact CIFO about your complaint within six (6) months of the date of our final response letter.

Channel Islands Financial Ombudsman (CIFO)
P O Box 114
Jersey
JE4 9QG

Email:  enquiries@ci-fo.org
Guernsey telephone: 01481 722218
Jersey telephone: 01534 748610

Insurance Corporation of the Channel Islands Limited, registered in Guernsey (No. 10569), is licensed and regulated by the Guernsey Financial Services Commission, and is also licensed and regulated by the Jersey Financial Services Commission and the Insurance and Pensions Authority in the Isle of Man.